Privacy Policy

SECTION I

HOW SHL TELEMEDICINE HANDLES SECURITY

SHL Telemedicine follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. These measures are in place to protect the security of your Personal Information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

Sharing your personally identifiable information enables us to offer you a number of benefits. It will make it easier and more convenient for you to:
• Request information specific to your interests;
• Purchase and subscribe to the SHL service online;
• Receive personalized messages and special offers that are relevant to your interests;
• Save time by storing your preferences;

We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your Personal Information is not shared outside the company without your permission. Inside the company, data is stored in password-controlled servers with limited access. Your Personal Information may be stored and processed in different sites or locations where SHL or its subsidiaries is located.
You also have a significant role in protecting your information. Other than SHL personnel that provide you with our services, no one can see or edit your personal information without knowing your user name and password, so do not share these with others.

HOW YOUR MEDICAL INFORMATION WILL BE USED AND DISCLOSED:

As described in the SHL Service Agreement and Terms of Use, we will use your medical information in order to enable us to provide you the SHL services you subscribe for. For example, your medical information may be used by the healthcare professional at our Medical Call center that will monitor you when you call us; or in order to assist you in facilitating emergency response to your medical conditions.

SECTION II

INFORMATION COLLECTED ABOUT YOU


General

SHL Telemedicine believes strongly in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you about how we may use your personal data, and provide you choices about how those data will be used. Therefore, we recommend to you to read this Privacy Policy carefully.
SHL collects two kinds of information: (1) Personally identifiable medical information (“Personal Information”) voluntarily provided by visitors or subscribers to our services through optional registration or other methods and (2) non-personally identifiable information routinely gathered as visitors navigate through our Website.


Personal Information

You are free to visit and use our Website without providing any Personal Information. However, SHL offers services on our Website that require registration and submission of Personal Information. In order to register or otherwise take advantage of the products and personalized services that we offer on our Website, you will have to provide Personal Information. The Personal Information we might request from you may include your name, address, email address, phone number and, if you are making a purchase of products or services, personal medical data and your billing / debit / credit card information.
By way of example only, some situations in which we may request Personal Information include: when you register to become a subscriber to the SHL service(s); when you register to receive informational Newsletter(s); when you participate in a survey on our Website; or to when you wish to participate in one of our interactive forums, including chat rooms or posting boards. The ways in which we collect Personal Information are described in more details below.


Emails & Newsletters

You may receive email subscriptions and newsletters from SHL. A member of the SHL team may contact members via email, telephone or postal mail for potential offerings, interviews, surveys or feature stories. Your cooperation with or participation in such activity is strictly voluntary and you are free to refuse to participate.


Non-personally Identifiable Information

You may use our Website without registering or submitting any Personal Information. In that case, the only information we will collect from you is general, aggregated, demographic, or other non-personal information.
We may use a third-party tracking service that uses cookies and log files to track non-personal information about visitors to our Website in the aggregate. We may also share non-personal information with third parties such as advertisers and partners. This non-personal, aggregate data is used to analyze trends, to track user movement around the Website, and to gather demographic information about how members, subscribers, and/or visitors use our Website.
Cookies

A cookie is a small text file stored on a user’s computer for record-keeping purposes. We may use cookies on our Website to determine the number of unique visitors, to personalize your online experience, to identify returning visitors, and to provide you with messages of interest to you.Your browser may be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar.


Log Files

As is true of most websites, we may gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information (which does not identify individual users) to analyze trends, to administer the Website, and to identify and solve hardware and software problems as they arise. We may link this automatically-collected data to your Personal Information for the purpose of determining your interests and to offer you services that we believe may be of interest to you.

SECTION III

CONTACT US WITH PRIVACY-RELATED QUESTIONS

If for some reason you believe SHL has not adhered to the principles of this Privacy Policy, or if you have a complaint or problem, you may email us at info@shl-telemedicine.com and we will forward your complaint to the appropriate internal SHL department for a response or resolution. We try to answer every email in a timely manner but are not always able to do so.

BY USING OUR WEBSITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR WEBSITE. YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THOSE CHANGES.