Explore this SmartHeart® guide to set up and use your device. This explanation will help you with the initial setup and subsequent uses.
Setting Up and Positioning Your SmartHeart
After receiving your SmartHeart® ECG, follow these steps to set up your device:
Play Video
Activate Your Account
After purchasing, you’ll receive an email with an activation link. Create a new password when prompted.
Insert the Batteries
Remove the battery cover and insert the two AAA lithium batteries.
Prep the Skin
Using tap water, dampen the areas of the body that come in contact with the electrodes: right and left armpits, chest area and left waist area.
Position Electrodes
Position the square electrode at the belt line against your bare skin, halfway between your navel and left hip where you applied water. Position the triangular electrode in the left armpit and the round electrode in the right armpit.
Download the App
Using the App Store or Google Play Store, download the SmartHeart Pro app onto your mobile smart device.
Pair Your Device
Launch the SmartHeart Pro app to view additional pairing instructions. The requested PIN code is the Serial Number on the label of the device. Afterwards, log into the app.
Position the Device
Place the device against the center of the chest. On men, the device should be ½ an inch from each nipple. Women should place the SmartHeart under the breasts, as high up as possible. Tighten the belt, positioning the electrodes on moistened areas.
Activate Your Account
After purchasing, you’ll receive an email with an activation link. Create a new password when prompted.
Download the App
Using the App Store or Google Play Store, download the SmartHeart Pro app onto your mobile smart device.
Insert the Batteries
Remove the battery cover and insert the two AAA lithium batteries.
Pair Your Device
Launch the SmartHeart Pro app to view additional pairing instructions. The requested PIN code is the Serial Number on the label of the device. Afterwards, log into the app.
Prep the Skin
Using tap water, dampen the areas of the body that come in contact with the electrodes: right and left armpits, chest area and left waist area.
Position the Device
Place the device against the center of the chest. On men, the device should be ½ an inch from each nipple. Women should place the SmartHeart under the breasts, as high up as possible. Tighten the belt, positioning the electrodes on moistened areas.
Position Electrodes
Position the square electrode at the belt line against your bare skin, halfway between your navel and left hip where you applied water. Position the triangular electrode in the left armpit and the round electrode in the right armpit.
If you experience or encounter any issues please reach out to our customer service team at custservice@shl-tm.com or 1-866-745-8356.
Performing an ECG
Once SmartHeart has been correctly placed on the body, you can perform an ECG.
Play Video
Launch the App
Launch the app, click “Perform ECG,” and follow the in-app instructions.
Check Placement of Electrodes
Ensure all electrodes are in contact with the body and the app shows all electrodes as green. If the app shows an electrode in red, then readjust until it appears green. Tap the “START ECG” button once all electrodes are properly placed.
Sit in a Comfortable Position
To perform the ECG, sit comfortably and lean back, resting both hands between the thighs. Be sure to sit still.
Share ECG Reports
Once the ECG has finished, follow the in-app instructions to view reports and easily share with other providers or upload to EMR.
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